Support Hours
Telephone Support is Available:
Monday to Friday – 9:00 AM to 12:30 AM (CET)
Monday to Thursday – 2:00 PM to 5:00 PM (CET)
Phone: +49 1728195356 (clients with Software Support Agreements only)
E-mail: support@basiccolor.de
Our support office will be closed on public holidays in Germany and between Chritsmas Eve and January 6th.